not getting password reset email

June 12, 2017, 4:55 p.m.
Hello
upon my return to the platform after so many years,  I was trying to reset my password on my original account "Power^Steer|nG". I do get the notification that the password has been reset and an email has been sent but i do not get any emails about it,

I have checked everything and nothing is wrong, nothing is blocked, nothing is in junk.
Is there anyone else who has encountered this issue? and if there is any solutions to this? I would really like to  be posting from my original account :)

Thanks
June 12, 2017, 10:09 p.m.
I don't know what triggers this , it happened to some people back when the forum was revamped. So Mike could be more helpful about this.

As for myself I can't help that much :/
June 13, 2017, 11:51 a.m.
Thanks Ti-Sonic :):)
I will send him a PM now 

regards

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